1.1. This Data Privacy Policy explains how "Your Next Step – AI Coach" (hereinafter referred to as "we," "us," or "our") collects, processes, and protects your data. We comply with the General Data Protection Regulation (GDPR).
1.2. The data controller is Your Next Step, based in Germany.
2.1. We collect personal data necessary to provide our AI coaching services. This includes:
2.2. Data is collected to operate, improve, and personalize our services. Additionally, user feedback may be used to enhance service quality.
We process your data based on:
4.1. Personal data is encrypted and stored securely. Data is retained only for as long as necessary to provide our services.
4.2. Payment data is processed through third-party providers (e.g., PayPal) and is not stored by us.
4.3. Feedback submitted by users is stored even after account deletion for service improvement purposes. If you wish to have your feedback deleted, a separate request must be made.
5.1. We share data with third-party services such as OpenAI (ChatGPT) to enable AI-driven coaching. No further third-party data sharing occurs unless legally required.
5.2. We do not sell or rent your personal data to third parties.
6.1. Our website uses cookies to enhance user experience and analyze website usage. By continuing to use our site, you agree to the use of cookies.
6.2. We use Matomo Analytics to collect anonymized website usage data. Matomo operates in compliance with GDPR and does not transfer data to third parties.
6.3. You can manage or disable cookies through your browser settings.
You have the following rights under GDPR:
8.1. By signing up, you agree to receive essential service-related emails. Marketing emails are optional, and you can opt-in during registration.
8.2. You can unsubscribe from marketing emails at any time via your profile settings.
If you have any questions about this Privacy Policy or wish to request feedback deletion, please contact us at [Your Email Address].